![]() ![]() The unknown device probably needs this driver.HP Protectsmart (3D driveguard device). No fix other than to purchase an external USB Bluetooth adapter, or you could go back to W8.1. ![]() ![]() I'm surprised the wifi is working, because that often disappears too. That is not an unusual occurrence with the Ralink Wifi adapter and the newer versions of W10. You could try right clicking on the light shaded Ralink Bluetooth device, select uninstall, check the uninstall driver box, restart the PC and see if Windows finds the Bluetooth device, but don't get your hopes up. If you click in the View tab at the top of the device manager window and select Show Hidden Devices, you will see the Ralink Bluetooth hardware in light shade. Download HP Pavilion 15-bj000 Realtek Bluetooth Driver. There should be a Bluetooth device manager category. Your screenshot shows no presence of any Bluetooth hardware. Sp71572.exe was the only BT driver released for W10, and it only worked on the first couple of releases. Hi, of those drivers from the Microsoft Update catalog will work. Business PCs, Workstations and Point of Sale Systems.Make sure the Include Subfolders box is checked, and see if the driver installs that way. Select the Browse my computer for driver software option and browse to the driver folder 7-Zip created. Need Help Download the latest drivers, software, firmware, and diagnostics for your HP products from the official HP Support website. Printer Wireless, Networking & Internet Then go to the device manager and click on the generic bluetooth adapter.DesignJet, Large Format Printers & Digital Press.However, every program that uses mic tells me that it is our of order. Windows does see the mic, it shows no problem with audo driver or anything. After that my microphone stopped working. Printing Errors or Lights & Stuck Print Jobs I have HP Pavilion 17-ab073nd Product number: X8P26EA My Windows 10 has updated today with a big spring feature update.Notebook Hardware and Upgrade Questions. ![]()
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